Easy and fast processing of your goods return & repair


For easier and faster processing of your returns or repairs we have introduced the MRP (Merchandise Redelivery Process). Your returns and repairs are clearly assigned and efficiently processed by this process. You fill out the MRP form and send us all important details for your return of goods.
How easy it is to return your goods
•    Please send the completed MRP form to
•    We will immediately send you your MRP number by E-mail
•    This is your authorization to return this article to us.
•    The MRP number is valid for 2 months from notification.
•    Please pack the item carefully, write your MRP number legibly on the outside of the package and send it to the following address:

F & K DELVOTEC Bondtechnik GmbH
Daimlerstraße 5-7
DE-85521 Ottobrunn

•    As soon as we receive your shipment, it will be processed with IT support.
•    Please understand that we cannot process returns without an MRP number.

Thank you very much for your support!


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Service hotline

Mr. Thomas Krumpholz
Tel.: +49 89 62995 333

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